Privacy Policy

This policy applies to all information collected or submitted on Underway’s website and our apps for iPhone and any other devices and platforms.

Information we collect

We do not require you to provide any personal information to us to use our services.

“Locate Me” feature

Our “Locate Me” feature is offered as a convenience, and is not required to use the app.

Location data is queried only to locate your nearest station when you load the app and when you click on the “Locate Me” button. Location data is only queried if you’ve granted access to your device’s location services to Underway, and can be revoked at anytime under privacy settings. If location permissions are granted to the app, Google Ads, Firebase, or Mixpanel may transmit your location off your device. Your location is never sent to our servers.

Ads and analytics

Underway’s app collects aggregate, anonymous statistics, such as the percentage of users who use particular features, to improve the app. For example, we collect anonymous usage statistics on various actions in the app so we can provide better service.

Our ad partner is Google’s AdMob, and their privacy policy is available at https://policies.google.com/privacy. Our analytics partner on iOS is Mixpanel, and their privacy policy is available at https://mixpanel.com/legal/privacy-policy/. Our analytics partner on Android is Firebase, and their privacy policy is available at https://firebase.google.com/support/privacy/

Information usage

We use the information we collect to operate and improve our website, apps, and customer support.

In the future, we may sell to, buy, merge with, or partner with other businesses. In such transactions, user information may be among the transferred assets. If our services are acquired by or merged with another company, we’ll notify you via this page before any information is transferred and becomes subject to a different privacy policy.

As matter of policy we don’t share, sell, trade, or give any collected information, unless required by law.

Emailing us from inside the app

When you tap the “Email us” or “Report a bug” buttons, your device’s model and iOS version are inserted into the message body.

User Options

The following are some examples of your options with regard to collection, use and disclosure of your information:


We implement a variety of security measures to help keep your information secure. For instance, all communication with the app and website requires HTTPS.

California Online Privacy Protection Act Compliance

We comply with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Information for European Union Customers

By using Underway and providing your information, you authorize us to collect, use, and store your information outside of the European Union.

International Transfers of Information

Information may be processed, stored, and used outside of the country in which you are located. Data privacy laws vary across jurisdictions, and different laws may be applicable to your data depending on where it is processed, stored, or used.

By using our site or apps, you consent to our privacy policy.


We reserve the right to amend or change this Privacy Policy at any time without notice. By using Underway, you agree to be bound by the version of the privacy policy displayed on the date upon which you use the app. If you do not accept the amended or changed Privacy Policy, you may not access, use or continue to use Underway. By continuing to access and use Underway, you are acknowledging your acceptance of the amendments and changes.

Contacting Us

If you have questions regarding this privacy policy, you may email [email protected]